Waterloo Fiber - Notice history

Important software updates for Waterloo Fiber-issued routers will be applied on June 09 at 12:00 AM.

What to expect:

• The update process will complete automatically

• Estimated duration is less than one hour

• You may experience brief internet interruptions during this time

• No action is required on your part

Please note: This update only affects customers using Waterloo Fiber-provided routers. If you use your own router, your service will not be impacted.

We appreciate your patience as we work to enhance your internet experience. If you have any questions or concerns, please contact our Support team at 319-291-0175 (option 2) or support@waterloofiber.com.

Important software updates for Waterloo Fiber-issued routers will be applied on May 23rd at 12:00 AM.

What to expect:

• The update process will complete automatically

• Estimated duration is less than one hour

• You may experience brief internet interruptions during this time

• No action is required on your part

Please note: This update only affects customers using Waterloo Fiber-provided routers. If you use your own router, your service will not be impacted.

We appreciate your patience as we work to enhance your internet experience. If you have any questions or concerns, please contact our Support team at 319-291-0175 (option 2) or support@waterloofiber.com.